Amazon has come under fire after the U.S. Consumer Product Safety Commission (CPSC) ruled that the company is responsible for distributing hazardous products sold by third-party sellers on its platform. The ruling identifies Amazon as a “distributor” of these items, making the company liable for recalling over 400,000 products, including faulty carbon monoxide detectors, hairdryers without proper electrocution protection, and children’s sleepwear that doesn’t meet federal flammability standards.
#Amazon selling hazardous goods, says US agency
Amazon is responsible for hazardous products sold by third-party sellers on the platform: CPSC@SehgalRahesha tells you more
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— WION (@WIONews) July 31, 2024
The carbon monoxide detectors flagged by the CPSC come from brands like WJZXTEK, Zhenzhou Winsen Electronics Technology, and BQQZHZ. In terms of children’s clothing, the hazardous items include HOYMN Little Girl’s Lace Cotton Nightgowns, IDGIRLS Kids Animal Hooded Soft Plush Flannel Bathrobes, Home Swee Boy’s Plush Fleece Robe Shawl Skull, and Taiycyxgan Little Girl’s Coral Fleece Bathrobe. Hairdryers from brands such as BEAUTIKEN, OSEIDOO, Aiskki, Raxurt Store, LEMOCA, Songtai, VIBOOS, and Xianming were also listed as unsafe.
The CPSC criticized Amazon for not rightly informing the consumers about these dangerous products or taking effective steps to ensure their removal from circulation. Although Amazon argued it wasn’t acting as a distributor and that notifying customers and offering credits was sufficient, the CPSC and an administrative law judge did not agree with that, finding these actions insufficient to protect consumers.
The US CPSC rules that Amazon is now legally responsible for recalled products sold on its platform, even those from third parties. Amazon must remove these items and notify buyers. ⚖️🛒 #Amazon #ConsumerProtection #CPSC #Ecommerce pic.twitter.com/Lk5kV8dGwv
— PUPUWEB Blog (@cheinyeanlim) July 30, 2024
As a result, Amazon must now have plans to notify customers about the dangers and encourage the return or destruction of these products. The company, however, expressed disappointment with the ruling and plans to appeal. Amazon maintains it stands behind the safety of all products sold on its platform, highlighting investments in technology and personnel to prevent unsafe products from reaching customers____
“We have proactive measures in place to prevent unsafe products, and we continuously monitor the listings in our store. If we discover an unsafe product available for sale, we address the issue immediately, and refine our processes.”
Amazon can be liable for faulty products sold on its site, U.S. Consumer Product Safety Commission sayshttps://t.co/uuFIsrbyxx pic.twitter.com/DB6BXaTH3p
— The Washington Times (@WashTimes) July 30, 2024
Consumer advocates, like Oriene Shin from Consumer Reports, praised the CPSC’s decision as a significant step forward for online consumer safety. The ruling aligns with recent recalls of several products sold exclusively on Amazon, including children’s pajamas that pose a burn risk, a pool drain cover that doesn’t meet safety standards, twin strollers that violate multiple safety regulations, and area rugs that are a fire hazard.
Major Points
- The U.S. Consumer Product Safety Commission (CPSC) ruled Amazon as a “distributor,” responsible for recalling over 400,000 hazardous products sold by third-party sellers.
- Items flagged include defective carbon monoxide detectors, unsafe hairdryers, and children’s sleepwear that violates federal flammability standards.
- Brands involved in the recall include WJZXTEK, Zhenzhou Winsen Electronics Technology, BQQZHZ, BEAUTIKEN, OSEIDOO, Aiskki, Raxurt Store, and more.
- The CPSC criticized Amazon for not adequately informing the public or taking sufficient actions to remove these dangerous products from circulation.
- Amazon plans to appeal the ruling but must submit plans to notify customers and remove the unsafe items, emphasizing its commitment to product safety.
Lap Fu Ip – Reprinted with permission of Whatfinger News