Welcome To The Future, Health Insurance Company Using Artificial Intelligence To Deny Insurance Claims “Just got off the phone with my health insurance and I said Why did you deny my claim? And they said, Sorry. we’re actually using AI now.” The decision was final “I was like, oh, hey. Can you tell me why? Because I went to a doctor I’ve been to in the past, at a location I’ve been to in the past, with an insurance I’ve had in the past. Should be all good. Right? Should be very chill. And they said, no, we can’t tell you why it got denied. As someone that works professionally with AI all day, Continued below the vid
Welcome To The Future, Health Insurance Company Using Artificial Intelligence To Deny Insurance Claims
“Just got off the phone with my health insurance and I said Why did you deny my claim? And they said, Sorry. we're actually using AI now.”
The decision was final
“I was like,… pic.twitter.com/Ubr6lCxjqh
— Wall Street Apes (@WallStreetApes) April 14, 2024
I love a good AI. This is not a good AI, though. Do you guys wanna guess what I went to the doctor for? Because I know you’re probably thinking, oh, it’s something controversial. It’s something complicated. The AI couldn’t quite figure out if it was okay or not. Maybe she got lip filler and tried to charge it to her insurance. It was my annual physical, which I think Obamacare made it so that you quite literally have to cover the annual physical.” — “they’re like, well, ma’am, sometimes it just changes its mind. Okay. Well, what if it doesn’t change its mind? And they’re like, oh, well, you can file a grievance. What has happened in this world to show I need to file a grievance that’s like, you need to let me have an annual physical. And who told you needed AI?”